Data Deletion Policy

Last updated: August 19, 2026

At Northway Technologies Incorporated, we respect your privacy and are committed to protecting your personal information. In compliance with user privacy regulations, Apple App Store requirements, Google Play requirements, and Facebook's developer policies, we provide a clear process for you to request the deletion of all personal data associated with your account.

How to Request Data Deletion

1. Submit a Request via Email

Email Address: support@northway-tech.com
Subject Line: "Data Deletion Request"
Email Body: Please include the following information to help us verify your identity and process your request:
- Your full name
- Registered email address associated with your Northway Golf account
- Username
- Any additional information that may assist in identifying your account

2. Verification Process

To protect your account from unauthorized access, we may need to verify your identity before proceeding with the deletion. We will contact you if additional information is required.

3. Processing Your Request

Upon successful verification, we will delete all personal data associated with your account from our systems. This includes:

Personal identification information (name, email, date of birth, profile photo)
Account credentials
Golf round data, scores, and statistics
Course reviews, photos, and other uploaded content
Voice assistant conversation history
Usage data and activity logs
Device and notification tokens

Important: This action is irreversible, and you will lose access to all services and content associated with your account.

4. Child Accounts (Under 13)

Parents or legal guardians may request deletion of their child's account and all associated data at any time by emailing support@northway-tech.com. In compliance with the Children's Online Privacy Protection Act (COPPA), child account data will be deleted within 48 hours of the request. Revoking parental consent will also disable the child's account and trigger data deletion.

5. Confirmation of Deletion

We will send you a confirmation email once your data has been permanently deleted from our systems.

Response Timeframe

We aim to process all data deletion requests within 5-7 business days. Child account deletion requests are processed within 48 hours.

Data We May Retain

In limited circumstances, we may retain certain information after account deletion as required by law:

Consent records: Parental consent records are retained for a minimum of 3 years after account deletion for COPPA compliance.
Transaction records: Purchase and payment records may be retained as required by tax and financial regulations.
Legal obligations: Data subject to active legal proceedings or law enforcement requests.

Additional Information

For more details on how we handle your data, please read our Privacy Policy.

If you have questions or need further assistance, contact us at support@northway-tech.com.

Compliance Statement

Northway Technologies Incorporated is committed to complying with all applicable data protection laws and regulations, including the Children's Online Privacy Protection Act (COPPA), the California Consumer Privacy Act (CCPA/CPRA), and the General Data Protection Regulation (GDPR), where applicable.